AIBN for Healthcare Example Video Transcript

N = Narrator

N:  The web of information sharing in healthcare has become a critical vehicle for delivering higher quality care, mitigating risk and increasing productivity all while maintaining costs.  Healthcare professionals are mobile, practicing in hospitals, offices and clinics, as well as participating in research studies. They need anywhere, anytime access to vital information that doesn’t introduce vulnerability to hospital or patient records.

Hospital Adaptive is an academic medical center that operates over 600 beds. In order to provide the best possible patient experience, Hospital Adaptive must extend their campus to clinics, physician groups, mobile and remote work forces and ancillary organizations such as pharmacies and laboratories. At the same time, Hospital Adaptive must comply with new government regulations, protect private hospital and patient data and ensure that the network can respond rapidly to emerging and unforeseen threats without degradation to quality of service.

In light of the changing healthcare environment, Hospital Adaptive has deployed HP and Cisco’s Adaptive Identity-Based Network Solution, leveraging the core network infrastructure to increase agility and integrated security.

Hospital OldNet is another local hospital that has the same challenges as Hospital Adaptive, but is still operating at traditional distributed network bound by physical connection. Hospital Adaptive is about to admit Andrew for a routine surgical procedure, which is scheduled to take place in five hours. But due to sudden changes and complications in Andrew’s condition, the surgery must begin three hours sooner.  Andrew’s physician, Dr. Jones, notifies the OR and is quickly able to prepare from her home office reviewing Andrew’s record and ordering additional x-ray tests. The x-ray results and images are available online before her drive to the hospital.

Similarly, Dr. Hanson at Hospital OldNet is also notified of a change in condition of his patient, Julie, but is not able to access the information he needs from the clinic where he is working today. Because he is not able to respond in time, a partner in his practice is assigned to carry out the surgery. Already disadvantaged in being assigned to a patient case he is unfamiliar with, and having no online access to medical history, a computer worm introduced into the hospital network further delays Julie’s procedure.  Not only that, the worm shuts down the entire patient admission system, putting numerous patients at high risk and the hospital in full crisis mode.

In the meantime, back at Hospital Adaptive, Dr. Jones completes Andrew’s surgery without any interruptions, completely unaware of the same worm attack at her hospital, which has been identified, contained and addressed within one small compartment of the network. Within minutes after the surgery, the hospital pharmacy is notified online of Andrew’s new medications, which are ready within the hour.

After three hours of additional delays due to network down time, Julie’s procedure finally comes to a close and she is notified that her medication will not be available the following day because the pharmacy is now closed. Four days later, the IT staff at Hospital OldNet is still addressing the damage caused by the worm outbreak.  Hospital OldNet incurred 20 hours of IT staff overtime to deal with the worm attack and lost $300,000 from the three hour down time. Dr. Hanson missed performing his surgery, decreasing his billable services and all scheduled procedures for the day were delayed, causing much frustration for both doctors and patients. Julie is now considering a switch in her healthcare provider.

Hospital Adaptive was able to quickly respond to uncontrollable changes without any impact to hospital operations or cost. Dr.  Jones was able to deliver uninterrupted, quality medical care, and Andrew came out of the procedure an hour ahead of schedule.